Return & Refund Policy

At Scentique, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return and refund guidelines below.

Returns

Due to the nature of fragrance products, returns are accepted only if the product is unused, unopened, and in its original packaging.

Refunds

Once your return is approved and inspected, a refund will be processed to the original payment method within a reasonable timeframe.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue.

For assistance, contact us at info@scentique.store